How important is ''customer service' to you'? like, do you care about the person being kind, smiling and all that...

If I am dining in and my meal is going to cost more than $30? Extremely.

If it is take out or it is a cheap place, not at all.

as long as they're not being a bitch or a dick then any service is fine so long as it's prompt and correct. I'll prefer an autistic server who gets shit right to a personable server who makes mistakes

I prefer a robot to a person if possible, like when fast food places have the ATM you can order your meal from. If the restaurant has no machine ideally the employee is attractive with a nice face, but that rarely happens.

Idc long as I don't have to repeat myself or my order gets fucked up. Tho it is nice when you see a quirky cheery qt even if you know deep down she fucking hates you and all that's on her mind is Tyrone's big sausage back home.

I actually appreciate the brightness of service. Makes my day (yeah).

If I walk into a restaurant and there's more than 1 nigger behind the counter I just walk out because I know they're gonna fuck up my order.

No because I know it isn't genuine. Rather someone say here is your order faggot than the person at chickfila saying "my pleasure".

I work at a gas station and I like being a bro to customers and engaging them even though I don't really have to. I also move really fast and finish the transaction in like 2 seconds so they awkwardly stare expecting something else then I say peace bro and they leave, it's pretty fun.

Why would an attractive person work at a fast food restaurant?

A good customer service is knowing your clients and people in general, some people like to be left alone, with the minimum interaction possible.

Because nobody else employs 17 year olds.

itt autists to nobody's surprise

reminder that you are the statistical minority and MOST people prefer normie small talk service. deal with it.

What's wrong? Mad that people don't like your observations about the weather slowing down the queue? There is a time and place for chitchat, and this isn't it. Your banalities are nothing but a burden to others. Deal with it.

I usually don't care/somewhat prefer if the cashier is as neutral as possible, but I do recognize when theyre being genuinely sincere and polite

Boomers get mad as fuck if you don't chit chat with them and literally smile all the time, even when you're not helping them. You MUST look like you're on laughing gas or you're ruining their experience.

t. taco cuck who gets to read surveys. Lots of them comment on how the cashier is "smiling all the time".

There used to be a restaurant in Australia called 'the last Aussie Fishcaf' that specialised in rude and indifferent service with excellent food. It was almost like interactive theatre. A fantastic experience only made possible by hiring people no dependent on tips.

Damn it. This is what happens when businesses give disproportionate weight to the type of retard that fills out feedback surveys.

kek (I work in that vein)

alot of ppl say they dont mind but honestly think about getting some getto ass fat black chick that looks super unmotivated taking ur order vs a nice qt smiling even if she is just saying scripted shit it makes you feel nicer

When I was in high school I worked the night shift at a factory. A man's job. Never understood why so many teenagers work fast food, there are other options.

I care about them getting my order right. Or fixing it if it's wrong.

"Customer service" is something assholes concern themselves with. The worst thing that can happen to me in a restaurant is to hear, or read on the menu, "Oooh, this breakfast is two USDA-certified Grade-A eggs served JUST the way YOU like it, mmmmh, drizzled with fresh cheddar, and -- unnhh -- with a mouthwatering pair of bacon strips" ... FUCK YOU. I don't want anyone drizzling on anything I put in my mouth. I want to sit down at a place and have the waitress walk up nonchalantly and say, "What'll it be?" And say "Two overeasy, bacon, rye, cup of coffee: black." That's the only interaction I should have.

Because factory work is much harder to get these days.

I fucking hate boomers. I want to see what our culture looks like when they're done hoarding all the disposable income. They barely even make commercials directed at us and we're like 30 years old on average now...cause there's just no money to get after.

so yeah rev up that fake smile but at least you know we autists will tip either way

I did that shit for 6 months
holy motherfucker, I was not man enough
scrawnyass motherfucker like me tryna stack pallets and shit fuck
Still easier/less dangerous than tree cutting tho
I'm way too pussy for most of the shit I try to do

Id rather walk up to a wall of kiosks with all the menu on it and then let me customize my burger or whatever the fuck Im getting. I put my money in and then a hand comes out of the wall with my order.

I worked at several places where I was head of inventory, including taking in shipments. You don't have to be manly to stack or unpack pallets. Fucking girls do this shit all the time. No offense man, but you must be a real sissy. And I say that as a cross-dresser who games all the time. That shit is not hard.

>a hand

why

I don’t give a shit about people going over the top for customer service. Just bring me my shit when it’s ready and keep my coffee full. It’s a lot to expect coming from retards who can’t earn more than minimum wage tho...

>Brittanee
Dealbreaker.

I pretty much talk to nobody ever, so it feels nice when someone at a cashier pretends to be happy to see me. It literally makes a positive difference in my life.

I had a couple of weeks ago the most nice, polite and friendly waitress ever. Se earnt her
well deserved tip and only made the whole restaurant experience be better.

Don't care, you could be a robot arm and a touch screen.

To keep some human interaction

Know your stuff, give me my food within an acceptable timeframe and warn me if I'm about to do something stupid. Thats all good customer service needs

If they are rude I will probably be a bit of a dick, and sometimes when they deny me alcohol I will lose my shit, but generally I do not care. I think you can tell when someone is being nice for their job, but it makes since, but really. i do not care.

i mostly just care about those stupid monkeys understanding the very simple words coming from my mouth and not fucking up the entire order

its becoming uncommon to have an error-free experience at a regular restaurant

People your age may as well be named the Abandoned Generation, since you'll have literally none of the social benefits boomers did yet foot the bill regardless.

Christ, it's asking too much of people to just at least fake being nice to customers for 30 seconds now apparently.

>enter fast food place
>more than 1 black cashier at the counter
>turn 360 degrees and walk out

i know that feel

Hearing faggots whine about boomers makes me happy how fucked they are and I wish only the worst on them. You pussies do not deserve happiness.

I actually agree as an American. Never in any other country have I seen people fucking talk yo strangers like they do on America.

There's a kfc near me I like because it seems to hire exclusively young female asians. They're so polite and efficient that I kind of like it. Only way they could improve would be to end every sentence with "yes my superior white master". That would make my day.

asians are top notch at customer service. blacks are the worst. whites are somewhere in the middle.

im sorry if any of you dont like racism, but facts are facts

If you know this to be an objective fact, I suppose you won't mind supplying some non-anecdotal evidence to the effect.

I'm not in prison, user.

Whites usually make better managers than employees

the more neutral the better

Imagine a bunch of stuck up spoiled little shits yelling at their parents about how they fucked up their futures, while living in said parents house. Yeah that's what the millennials are doing. Fucking pathetic.

>implying I'm not a millennial fucked annually by income taxes that go directly to niggers and their boomer handlers

I'd go to Florida where taxes are incredibly low but surprise! Only Boomers can afford to fucking live there.

Boomers or tax haven, I would avoid the shithole that is Florida by any means.

Come to MS or AL, land and the cost of living is cheap, we don't have illegal immigrant issues because our economies are worse than northern mexico, and the alt-right are recruiting just your type.

customer service is really important for me, the person dont have to be kind, smiling and all, neutral silent service is fine.Still i wont accept negative service , one displaced comment , dismiss of my concern or unproffesional attitude and i'm calling the chain/restaurant/company at a later date. error are fine if they are justified or at least people are sorry about it. I worked as a cashier so i know days arn't always green on the job.

Once a server spilled coffee on me it was alright, everyone start.
I prefer person to robot (i like the idea of youth finding emploiement).
Another time a waitress spilled most of my orange juice on the way to my table,
i got another, then both were on the bill >

Time to get off the internet, Grandpa. Grandma says dinner's ready.

I don't care about small talk but I did experience in a more ghetto fast food restaurant being ignored for about a full minute so these people could bitch and silently give glares to another employee.

Neutral and fast.

At a resteraunt a greeting, inform me of the specials, take my drink order and get it fast.

Ask if I am ready to order take order correctly serve me my food ask if it’s need anything else, keep an eye out that I need another drink and ask how everything was and bring me my check in a timely manner. That’s all I ask no more. Oh and don’t smell bad either like too much perfume, axe, cologne, smell like you just chainsmoked a pack, etc.

Because factory work is dying and hard to come by these days as robots replace people in these kinds of things

in the restaurant i want a friendly face but at the window i want a robot.

Sad.

There where no girls at the place I worked
and you had to go fast it was a factory type deal

As long as they do their job and don’t mess up my order I don’t care about anything else.

I don't care. If I can use an electronic option I will.

Yeah, small talk at a fast food place is impossible since the order is the only thing they do. If you're at a store though and the cashier needs to ring your stuff up and it takes a minute or two, small talk is essential. People who stand there saying nothing for two minutes while I ring up their items seems weird to me. I always assume they're either assholes or socially inept.

I worked at a bread factory for about a month while I still kept my other full time job. Was working 80 hour weeks for that whole month. Pay of course was great but it killed me. It's not a bad job if you don't mind that kind of noisy, dirty, depressing environment.

I worked food service as an undergrad. I was more concerned with not being associated as "that guy that messed up my order/took forever", which is most easily accomplished by minimal customer interaction. If people get the food they ordered quickly, they tend to not care about a lack of smalltalk.

The best impression ever left to me by someone was by a very neutral acting arab dude who took our large complex order and almost instantaneously mashed it all into a cheaper one, including extras, by taking advantage of the different specials they had.

The most annoying waiter was one that started to explain to me, in detail, every ingredient they used making my food. I just said it looked good, I didn't ask for a shopping list.

i graduated the top of my class in college and i never used a folder for my papers. all my classmates who use colors and organize their shit are actually failures at life. geniuses don't need that kinda shit. ever seen a genius with a tidy work environment? only showoffs and plebs care about that kind of shit

i don't care if you're calling me a faggot in between every few words, just don't fuck up my order, bring it to me in a timely manner, and it's 5/5 in my book.

Pretty much this. I know the smile's just an act. I don't want them to pretend, I just want them to not be incredibly rude. I don't need to hear "have a nice day" all the time, a simple "here you go" as i get handed the food is good enough.

I hate when they talkto me above the bare minimum

hello what would you like to order
--i say--
and then it arrives and I say thank you

and from that point on, they are dead to me

This. My expectations of service are directly related to the cost of the meal. By the time dinner for two gets much over $100 I expect the service to be flawless. If I'm dropping less than $10 I expect nothing.

>how important is ''customer service' to you'?
not at all. as long as they don't skip anything and only do whatever upselling/checking if everything is fine or etc that's required of them and don't ram it down my throat, I'm good

I actually kind of prefer a sullen, robotic attitude from cashiers and the like, where you can tell they're just at work and don't really give a fuck. reminds me of when I had to do that shit back when. It's the overly cheery chatty ones I can do without.

I came here for food I'm either a) intentionally alone/taking the food away or b) going to socialize with whoever is with me, I don't need to pretend my cashier/server is my special restaurant pal. if there was a self-serve robot i'd use that.

Kinda important, I dont like it when servers hang out at the table for more than a few moments, I like getting checked in on once or twice, please fill my water, you know.
If a place has bad service but good food I wont go outta my way to eat there, but the same is true for the opposite. I eat most often at places that have decent service, and decent food.

I mean, the brief social interaction is the main appeal. If I didn't want my ego stroked a little I'd just stay home and cook for myself.

I managed to eliminate the need for them to drop by. It's a two step process:

1. ask for a pitcher of iced water and a glass when you order
2. ask the server to wait after they have delivered your food while you taste each item so they don't have to come back later to ask "is everything ok with your order?"

I don't care a huge amount but at least make eye contact with me and don't act like a I spit in your face when I ask for ketchup.

It's mostly black employees that are like that. Noracist.

The only time I actually care about customer service is if someone is rude to me, in which case I try my best to be rude back. Generally if someone in food service is pissing off customers, they're also pissing off their coworkers so it's actually pretty easy to just shit on them and have their coworkers back you up or at least laugh along.

That said, if I'm at a craft beer-focused bar or something and I'm not having an in-depth conversation, I'm always happy to have the bartender tell me about his current favorites. I like to catch up with the servers at places I'm a regular at. It's fun to learn the names of the people who cook your favorite food.

Have you guys ever considered not being quite so autistic?

I make it clear up front that they are to deliver my food and drinks silently - no chitchat, period. Furthermore, I tell them once food and drinks are delivered, they are not to approach my table under any pretext unless they see me signal for them. If they obey, that's good customer service, disobey and it's bad service.

self checks will only be truly implanted when he customers stop looking for recognition from other people but have built a sense of self on their own, before a any interaction.

before that, we'll all be indirectly looking for recognition in any possible interaction, no matte how insignificant.

Ah man, you're one of those sad prople.

Go out for good food, not to feel special or for human interaction.

I only care about food quality and how fast is the service. Could not care less about the demeanor of the worker, just get my order right and thats it.

People who go to restaurants/shops for human interactions are the saddest pieces of shit I can think of.

I can't stand them. Imagine being such an unbearable or boring faggot that you have no friends, so you go around and pester people who are paid to not be rude towards you. First of all, don't you have anything better to do? Secondly, realize they don't actually give a shit about you or what you're saying. Thirdly, it just reinforces your bad behaviours since they can't tell you what you're doing wrong since no one wants to be around you.

That said, I prefer neutral, professional service. I don't want to be anyone's friend, but I'm not rude either.

Except they aren't really kind or smiling or offering anything genuine, it's a fake act so I'd rather they didn't and if you work on the other side you'll notice most don't either, they just want to leave with their shit as quickly as possible. With the exception of 50-something year old women with no personality or hobbies who are still coming to the realisation of
>Oh people only pretended to like me or thought I was interesting because I was young and pretty

>Veeky Forums wants to get rid of this

I'd rather they be on a poll than pretending to be interested in everything I say. Atleast in Japanese Hooters you aren't expected to tip

i remember hearing about this on here some time ago. and i think some other place where the waiters didnt talk and they did some weird routine with ordering food

>can't talk to strangers in your country like you know them

literally subhuman

I enjoy being kind to workers and I'd hope for kindness in return.

That would be a very good idea. Places like that attract the lowliest sort of men. Eating in close proximity to bearded grime magnets with the scent of their last jackoff still wafting from their crotch is not a pleasant experience.