I'm a (FUCKING) salesman.
I did pretty good my first two weeks. Sold 7 new cars.
Issue is, the people that bought from me were ready to pull the trigger the moment they walked in.
I spend 90% of my time working with customers that are fucking wrecks!
I swear to you some people come to the dealership just to smell the inside of a car that hasn't been urinated in.
They dress in their sunday best, puff out their chest, then in their most uptight James Spader in Pretty in Pink inflection, groan about how the new Lexus LS doesn't stay planted to the road the way a 7 Series does.
They go on and on about considering trading their Benz but "just don't feel like bringing it in" until we agree on price.
Then I ask for their credit so I can get their finance options and they come up with every excuse not to give it. When I present price, they immediately scoff and offer $12,000 less and pretend to have some Trump-sized balls and say "my final offer, take it or leave it", then I show them the door and watch them walk two lots over to get back into their 1996 Isuzu and putter on.
Please, salesmen, what is the easiest and quickest way to fucking SHAKE this information out of an up before proceeding to a test drive and demo?
If you're a price buyer, how do I know what price you want? They will always say "no no, payments no matter to me, price first", then I show them the sticker to a car before we even go for a drive, they proceed, and then cry about the price being $10,000 too much when we are through.
If you're a payment buyer, how do I know what you want to pay? I want to slap every stupid mother fucker that comes here and says they want to be at $350/mo. In what fucking world are these people doing their math? And then when I say "to get in that vehicle, we couldn't consider less than $950/mo, is this still feasible?" they nod, we drive, then they cry that I can't "split the difference" and get it to $400.
How can I stop wasting my time and kick the bums out???