Any of you guys have some angry/dumb customer stories?
>Be tire tech at an america's tire >Asian lady drives her fucking toyota shit box sienna into our bays, and half onto our lift She had only one wheel actually on the lift, and the other 3 were on the floor >She's very flustered, gets out, and asks me to fix her flat tire >Tell her she needs to park in a parking spot and talk to a salesman upfront >She stomps her foot >Doesn't say anything >"Tiyuh flat, I neet to go too nos angenes" >Okay, we'll help you but we need you to park in a pa- >She stomps her foot >Eventually get her to move her fucking car, but instead of waiting in line, she comes into the bays >Grabs my sleeve, and says "flat tiyuh" >Okay ma'am, we'll help but you need to wait in li- >She stomps her foot >She gets in her car and leaves >20 minutes later, she pulls into the bay again >Walks up to one of our techs who just clocked in >Gets in his face and fucking yells at him >He's scared and just a boy >Manager was in the back, so he takes care of it >She was mad because her check engine light was on still >We don't do check engine lights
Samuel Bailey
More
>Customer asks me for cheapest tire >The cheapest tire we have in your size would be a G-3 Veento, that will run $41 for the tire itself >"Okay I'll take it" >Alright so with mounting and balancing, and state fees, total will come out to $57.75 >You just told me it's $41. >Explain there is a labor fee, and state fee that we cannot void >He tells me we're scam artists and have poor customer service >You told me the tire will be $41. Why is it $30 more than you said before? >It's 16.75 more. >Explain that I told him the price of the tire alone, and even told him that is not the final price before fees >Tells me to just sell him the tire without mounting it on his wheel >Do just that >He takes the tire and leaves >Two hours later comes back, saying he can't mount the tire himself after watching youtube videos >We mount it for him for free
Oliver Brooks
>work at NAPA >grumpy guy walks in that i always have to deal with >decide to mess with him >ask what hes working on 1998 olds 88 >ok 88 oldsmobile what? Eighty eight >yeah 88 olds.... what? Its an 88 >i know. 88 what? Oldsmobile >right, but what model? EIGHTY EIGHT >1988 oldsmobile. I got that part No its 1998 >but you said 88 Right >right, so what model?
This went on for quite some time. He never talked to me again
Carter Russell
>Two hours later comes back, saying he can't mount the tire himself after watching youtube videos >We mount it for him for free
kek
Thomas Lewis
When people do this unironically is by far the worst part of owning an 88.
Nathan Walker
Last one for now
>Customer comes in for a rotation and rebalance >Comes in with tire light on >We scan his sensors, all are working >His spare tire needs to be aired up >His spare tire is 14 years old >Explain to him we can't air it up because we are not allowed to service tires 10 years or older >"I didn't go to law school to be fed bullshit by a dimwit like you." >Explain to him why tires 10 years+ are unsafe >"Well the tire is already on the floor, so why don't I just air it up myself?" >Tell him customers can't use our equipment due to safety reasons >"Well I'll just take it to the gas station and do it myself." >The tire can FUCKING EXPLODE if you do >"When you're standing before the gates of David, and are being judged, awaiting entrance of the holy gates, look back to this moment and you'll know why you were rejected entry to Heaven." >Gets in his car and leaves
Next day >Calls our store and says he did research on that policy >Fucking called up Michelin and asked if it's true >They confirmed >Comes in and buys a new tire for his spare >Gives me a $40 tip >Invited me over to his house for a beer
Jack Collins
Did you go?
Lucas Allen
>Invited me over to his house for a beer So did you fuck or what?
Isaac Foster
>>"When you're standing before the gates of David, and are being judged, awaiting entrance of the holy gates, look back to this moment and you'll know why you were rejected entry to Heaven."
>>Comes in and buys a new tire for his spare >Gives me a $40 tip >Invited me over to his house for a beer
Should've responded by telling him you'd be surprised if the tire was the reason you were denied entry to heaven after the things you did to those children
Brandon Myers
Fuck no. He gave me his phone number and I tossed it right after he left.
